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PRODID:Events Booking
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UID:69d8689f05cd1
SUMMARY:Handling Difficult Conversations in Schools
DESCRIPTION:Delivered by Stephen Burnage
 Steve Burnage FCCT FRSA M.Ed is 
 an experienced education consultant\, author and fellow of the Chartered C
 ollege of Teaching with over 35 years’ experience in teaching and leader
 ship.
 Stop dreading the difficult conversations. This session will provi
 de a roadmap to navigate school-based conflicts. Whether it is a defensive
  parent\, a stressed colleague\, or a challenging student\, you will leave
  with a 3-2-1 Action Plan and the \"Three I’s\" formula to manage any sc
 enario with poise.
 Who Should Attend?
 This workshop is designed for an
 y professional within the school environment who handles high-stakes or em
 otionally charged conversations\, including:
 
 Senior Leadership &nbsp\
 ;
 Heads of Year &amp\; Department Leads
 SENCOs &amp\; Pastoral Staff

  Frontline Administrative Staff
 Classroom Teachers
 
 Focus:
 
 Foun
 dations of Effective Communication: Master the core components of intent\,
  emotion\, and engaged listening.
 Navigating Aggression &amp\; Defensive
 ness: Build a practical skill base to de-escalate tension and defuse confl
 ict.
 The Power of ‘No’: Learn assertive techniques to set profession
 al boundaries while protecting key relationships.
 Leading Successful Con
 versations: Apply the \"Three I’s\" framework to your own real-world cas
 e studies.
 3-2-1 Action Planning: Leave with a concrete strategy for imm
 ediate impact in your school.
 
 
LOCATION:Sponne School\, Brackley Rd\, Towcester NN12 6DJ\, UK
DTSTART:20260417T080000Z
DTEND:20260417T151500Z
DTSTAMP:20260227T103105Z
ORGANIZER;CN=SWAN Training School Alliance:MAILTO:trainingschool@sponne.org
 .uk
GEO:52.132131;-0.993689
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Sponne School\, Brackley Rd
 \, Towcester NN12 6DJ\, UK;X-APPLE-RADIUS=72;X-TITLE=GUTP House Training C
 entre:52.132131;-0.993689
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